Using Multiple Keywords

How can multiple keywords benefit my agency?

Some organizations opt to add additional keywords to their account in order to auto-route tips to different divisions or departments. Keywords are entered by the tipster at the beginning of their text (i.e., "KEYWORD followed by the tip”) to 274637 (CRIMES), and are then forwarded to the correct organization based on the unique keyword.  If an organization has purchased multiple keywords and has set up auto-routing, each tip will be routed to a particular email or multiple emails based on the specific keyword used, which can be extremely helpful to the organization in managing its tips.

If your organization is interested in adding additional keywords, please contact our sales department at sales@publicengines.com to begin the order process.  There is a minimal annual fee for each additional keyword, however the advantages are huge. Some organizations have even added additional keywords to their accounts for specific cases or missing persons. 



 

TipSoft

  1. Check the Status of a Web Tip
  2. TipSoft Trainings
  3. PowerPoint Presentations for TipSoft Users
  4. Purging and Deleting Tips in TipSoft
  5. Using Multiple Keywords
  6. Diagnosing a Rewards Report Problem in TipSoft
  7. Alternate Versions of WebTip Form for TipSoft
  8. Testing SMS Text Tips
  9. Setting Up Recipients in TipSoft
  10. Faxing Tips from TipSoft
  11. Entering an In-house Tip in TipSoft
  12. Email Notifications in TipSoft
  13. Changing TipSoft's Text Font Size
  14. Short Code Definition
  15. TipSoft's Short Code CRIMES
  16. E-Transfer a Tip
  17. Product Maintenance for TipSoft, CommandCentral, and CrimeReports
  18. TipSoft SMS Phone Carriers
  19. Unlocking Edits in TipSoft
  20. Accessing Tips from a Mobile Device
  21. Transferring Tips Received for Other Agency/Organization
  22. Delivering Tips from a Mobile Device
  23. Calculating a Reward for a Tip
  24. TipSoft Client's SMS keywords
  25. Updating Recipients
  26. Query Tip Dates
  27. Tip Number Sequence Skips a Number
  28. Tip Sheet Print Options
  29. The "From" Email Address in General Settings
  30. Finding Open SMS Tip Threads in TipSoft
  31. Open SMS Texting Threads
  32. Creating and Sending a TipSoft Alert
  33. Using QR Codes.
  34. Finding and Setting Your Outgoing PDF Password for TipSoft
  35. Finding and Setting Your Incoming PDF Password for TipSoft.
  36. Reporting totals for web, SMS and call center tips
  37. Rewards Calculator
  38. Using the Query Feature in the Tips Section
  39. Tipster follow up on a Web Tip
  40. Adding Crime Stoppers Board Members
  41. Using the TipSoft Watch List
  42. TipSoft User Levels
  43. Sending Email and SMS Text Messages with TipSoft Alerts
  44. TipSoft Alerts Public Signup Form
  45. SMS, Text, and Email Subscribers to Alerts
  46. Inserting Images to a Tipsoft Alert
  47. TipSoft Alert Start and Stop Dates
  48. Auto Assigning Report Numbers to Tips
  49. Creating TipSoft User Accounts
  50. Retrieve New Tips from the Tip Manager
  51. Viewing Tips That Have Been Transferred to Other Agencies
  52. Printing a Tip
  53. Agency stops a TipSoft thread
  54. Notification to Retrieve New Tips
  55. Sound Notification of a New Tip
  56. Flag system in TipSoft
  57. Finding Agency's TipSoft ID based on location
  58. Removing an image in TipSoft
  59. TipSoft Online Login Expires
  60. Making Tips Secure
  61. Types of Tips - Mobile Tips
  62. Tip Numbers Out of Sequence
  63. TipSoft Call Centers
  64. SMS/Pager Notifications in TipSoft
  65. Tip List of E-Transferred Tips To My Account
  66. TipSoft Spam Filter Configuration
  67. SMS Notifications for New Tips
  68. Creating a Browser Shortcut for TipSoft Online

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